Elements of a Resume

All resumes will need to have the following section:

  1. Heading
  2. Objective (optional)
  3. Summary Statement
  4. Business Experience
  5. Accomplishments
  6. Educations

The Heading

This is the identifying data about you that is presented at the top of the resume.

For layout, the following style is recommended:

  1. Name
  2. Address
  3. City, State, Zip Code
  4. Business/ Answer Services Phone
  5. Email Address


The Objective (optional)

You have the choice whether or use an objective statement on your resume.

It is frequently too narrow or too broad. If you choose not to use one, you can discuss your objectives in a cover letter (if appropriate).

This statement is a one-sentence description of your target job. It needs to be as specific and clearly stated as you can make it.


The Summary Statement
The Recruitment Department will review the  top of the resume first and most thoroughly.
The summary should describe the credibility of your objective , in three of four sentences.

Your summary should include the following:

  1. Amount of Experience
  2. Areas of industry of business in which you have worked
  3. Outstanding aspects of your work or business experience
  4. Statement of your strengths, expertise and interest


Business Experience

This is where you document your work history. This should include the name of the company, job title , and dates of employment.

Things will need to do:

  1. Put work experience in reverse order with the current job first showing your most recent experience.
  2. Make sure the company name stands out graphically in your layout.
  3. Round off datess to years, excluding months; list them on the right side

* Should you choose a functional format, the business experience section will follow your accomplishments statements should follow your accomplishments.



Good accomplishment statements should follow the OPR format:

Opportunity: Action Verbs or phrases that catch interest.

Process: Actions taken rather than how you did them.

Result: Results or the benefits of your actions.

A two-page resume will usually accommodate 10-15 accomplishments. These statements should generate reader interest. "How did he/she do that?" Revision is important; each time rework them, you'll find your words and phrases getting more towards the point you want to make. Elements you'll want to include are those that"

  • Demonstrate unusual skills and abilities.
  • Establish credibility for your target job.
  • Lead to favorable questions in an interview.
  • Present data on the significance of the roles you've had including use of numbers, dollars and percents.


After selecting the 10-15 accomplishments, revise them to fit the following criteria.

  • Restrict them to 2-3 typewritten line.
  • Use clean and direct statements. Avoid company specific terminology, references or acronyms.
  • Minimize technical jargon, exclude company propriety information.
  • Use minimal abbreviations
  • Start with an action verb and end with a benefit.
  • Reflect a variety of skills.

Arrangement depends on the format your choose. However, a rule of thumb is to lead with your strengths.

Some examples:

  • Reduced turnover in hourly personnel from 12% to 5%.
  • Designed and implemented a sales incentive program, resulting in 17% increase in new accounts.



Keep this section brief, with one line of type for each formal degree achieved. The formula for this section is to:

  • Place highest degree first.
  • List degree, major area of study, university, city/state and date in this order.
  • Include only formal degree programs from accredited universities or colleges.
  • Include specific training programs that lend credibility for your target job